Comparison
ChiroTouch for Your Practice, ChiroReports for Your Reports
ChiroTouch is the market-leading chiropractic EHR: scheduling, billing, charting, and patient management in one system, with a large user base and an established company behind it. ChiroReports is something narrower on purpose. It is report-writing software for chiropractors, and it is not an EHR.
The short answer: if ChiroTouch runs your practice, keep it. The place its own users push back is the documentation and reporting layer, and that is exactly the layer ChiroReports was built for. Most offices that add ChiroReports keep their EHR exactly where it is.
At a glance
| ChiroTouch | ChiroReports | |
|---|---|---|
| What ChiroTouch is | A full chiropractic EHR: scheduling, billing, charting, and patient management. | A dedicated report writer that runs in the browser. |
| Where ChiroReports fits | It stays the system of record for the practice. | Alongside it, handling the reports it was never built to write. |
What ChiroTouch does well
- It is the market-leading chiropractic EHR, with a deep all-in-one suite that covers scheduling, billing, charting, and patient management.
- It has a large user base and an established company behind it, which matters when you are trusting a system with your practice.
- For offices that want one system to run the whole practice, that breadth is the real appeal.
Where ChiroTouch users struggle with documentation and reports
Customizing SOAP notes is a documented struggle. The templating workflow trips up even experienced users. Having a big difficulty with SALTing SOAPs and customizing the process
(a reviewer on Capterra).
Support is hard to reach and slow. Reviewers describe long waits to reach customer service by phone, and tickets that linger. They say we will get to it eventually or not at all
(a reviewer on G2, about support tickets).
Help can cost extra. One user who switched away noted that they charge for their help
(from a review by a user who switched away, on Capterra).
Keeping up with current codes is a recurring complaint. One reviewer called the system Outdated and unable to keep up with the new codes
(a reviewer on G2).
Review themes are summarized from public reviews on ChiroTouch, Capterra and G2. Read the current reviews before making a decision.
How ChiroReports fits
ChiroReports is the report layer. It generates x-ray reports, narrative reports, x-ray and MRI translation handouts in 14 languages, treatment plans, and exercise plans, each one built in minutes from the provider's own findings.
It runs in the browser on any computer, with no integration with your EHR required. Support is answered by the chiropractor who built it. And every price is published on the pricing page, so you know what it costs before you ever talk to anyone.
Who should stay, who should add
If ChiroTouch handles your scheduling, billing, and day-to-day charting the way you like, there is no reason to change it. It is a mature system with a deep feature set, and switching EHRs is a big decision that should not be made over reports alone.
If your bottleneck is the reports themselves, the personal injury narrative, the x-ray report, the handout that explains an MRI to a patient, that is ChiroReports' reader. You keep ChiroTouch for the practice and add the report writer it never had. And if keeping up with codes is the frustration, our free ICD-10 Code Lookup is worth a bookmark on its own.
ChiroTouch and ChiroReports: frequently asked questions
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